Refund policy

30-day money-back guarantee

Try your Formed products. If you’re not happy for any reason, contact us within 30 days of delivery for a full refund. We'll only ask why to check if there's something we could have improved.

You keep the product—no return is required, even if you've opened and used it.

How to request your refund

Email hello@shopformed.com with your order number and let us know you would like a refund.

We’ll refund your original payment method. Your bank or card provider may take additional time to show the refund.

Damaged, defective, or incorrect items

Please contact us at hello@shopformed.com with your order number so we can make it right.